REFERENCES / QUOTES

WHAT PEOPLE SAY ABOUT US

This letter serves to confirm that the Department of Tourism was awarded a contract to The Tourism and Business Institute of Southern Africa in 2017. The details of the contract were as follows:

Project Description: Training of 500 unemployed Youth in Food Safety quality assurance skills programmes. These skills programmes were accredited by the Food and Beverages Seta. The project was implemented in all the 9 Provinces.

Project Duration :12 months.

It is my pleasure to mention with no reservation that TIBISA 's performance in this contract exceeded the department's expectation.The project was delivered satisfactorily with high standard of professionalism and good business etiquette.

I hereby recommend TTBISA for any further business opportunities that may be available.

MS P MOLOKOZA - DIRECTOR: PROGRAMME PLANNING AND IMPLEMENTATION, DEPARTMENT TOURISM

REF Letter for Services rendered by TTBISA

I hereby confirm that TTBISA has delivered professional services to us for the past 6 years. They conducted a number of training sessions for our staff and our staff satisfaction was always high.
They take pride in there company and products offered and have always dealt in an efficient and professional manner.
I would gladly recommend them to deliver services to other organisations.

FLORENCE GROENER - HEAD: TRAINING, CITY OF CAPE TOWN

TTBISA is the employer of choice, this is in relation to good cooperate governance and structures in place. They ensure employees growth and freedom to express ideas as training need one to always come up with new ideas to ensure relevance. TTBISA allows facilitators to build relationships with employers and maintain high level of integrity.

In terms of training quality, material used and content covered enables the learners to learn best industry practices and adapt easily in the working environment. To measure impact and quality, in one of my training sites through quality of training provided trainees have received excellent feedback from guests and are now able to work independently. Impact of training provided is not measured by results of learners completing programme successfully but being employable, and this has been achieved with employers showing interest in retaining some of my students after the programme is over.

NONTOBEKO HADEBE - FACILITATOR/ASSESSOR/MODERATOR

I have been working with TTBISA for the past 4 years on various projects. These projects include short 1 day programmes as well as full qualifications. I have found them to be very efficient and focussed at delivering excellence in training and assessments as well as ensuring all administrative processes. TTBISA provides very good support to its staff (permanent and freelance) and is a joy to work with. The staff are all approachable from the cleaners to the COO and CEO. I can recommend them as a service provider and partner in education.

NICO ZEELIE - FACILTATOR/ASSESSOR/MODERATOR

The Institute of Development and Labour Law, University of Cape Town, through me, Prof Evance Kalula, has been collaborating with The Tourism and Business Institute of Southern Africa (TTBISA). We have collaborated on numerous projects including labour law training and several other projects which are mutually beneficial to both TTBISA and University of Cape Town.

We are inspired by the Academy and its excellent work. Above all, we believe that the Academy really does fulfil its objective of providing the finest and best teaching practice to enrich their learners.

PROFESSOR EVANCE KALULA

PROFESSOR & DIRECTOR - INSTITUTE OF DEVELOPMENT & LABOUR LAW, UNIVERSITY OF CAPE TOWN

TTBISA's management and employees have implemented training and development with high levels of professionalism, compassion and empathy. TTBISA approaches training and development of learners as the core function of their business. The learners' needs are taken seriously throughout the training and development process.

TTBISA keeps up with current trends in the relevant industry, thereby ensuring that their learners are capacitated with current and valid skills that can lead to employment or self-employment. This is done through the cultivation of good relationships with potential employers and industry leaders.

As a moderator, my working relationship with TTBISA has given me a lot of confidence in terms of the ETD Practices for the improvement and empowerment of the learner. The TTBISA does this by providing the leaner with the following:

• Quality training both theoretical and practical

• Industry driven skills and knowledge

• Mentorship of learners in the workplace and classroom environment

TTBISA management have undertaken to ensure that all stakeholders in the training and development process are supported by providing them with the following:

• Mentorship of their facilitators and assessors (internal and sub-contracted)

• Industry exposure where necessary

• Training material that is developed inlign with NQF and Adult Learning Principles

• Well developed assessment tools that comply with good assessment principles.

I would like to take this opportunity to congratulate The TTBISA team on their commitment to training and development of learners.

SAMANTHA MILES DE VYVER - EXTERNAL MODERATOR, FOODBEV SETA

Excellent work, motivational skills, convincing skills, negotiation skills WIN-WIN!!!!

This is the most wonderful news of the Month!!! Young people gracing the YOUTH MONTH by implementing the core of this Qualification within 3 months into the programme!!!!.

Thank you Zakiyya for improving the lives of disadvantaged people of the Northern Cape who are now legally trading businesswomen and businessmen!!!