THE SUPERVISORY DEVELOPMENT PROGRAM

Target

Line managers, supervisors, entry level management

Delegates

Maximum of 12 delegates per class

Duration

5 Weeks (1 day per week)
Time: flexible

Assesment

Assessment will be based on Examination as well as a Presentation to a panel of Academics.

All delegates enrolled for the programme will be trained in the following courses:

  • An introduction to the world of Business

    • Business systems
    • Economic Environment of Business
    • Business Sectors
  • Fundamentals of Operations Management

    • Production and Operations Management
    • Managing the Operations Function
    • The management process
    • Processing strategies and techniques
    • Problem solving and decision making techniques
    • Gaining a competitive edge
  • Basic Principles of Financial Management

    • The Financial Management function
    • Financial Goals
    • Financial Analysis and Control
    • Financial Planning and Control
    • Financial Management and Decisions
  • Business Communication and Presentation Skills

    • Communication theory
    • Listening Skills
    • Presentation Skills
    • Interviews
    • Conflict Management
    • Marketing
  • Human Resources Concepts

    • Employment Relations in the organisation
    • Employment Equity processes in the Workplace
    • Skills Development Legislation
    • Recruitment and Selection of staff
    • Induction of new staff
    • Training and Development
    • Manage Team and individual performance
    • Employee Relations
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