Target

Supervisors, line managers, entry level management or any frontline staff

Delegates

Maximum of 12 delegates per class

Duration

5 Weeks (1 day per week)

Assesment

Assessment will be based on Examination.

All delegates enrolled for the programme will be trained in the following courses:

• Customer Care

• Communication Skills

• Basic Finance

• Problem Solving

• Human Resources Concepts

• Conflict Resolution